Project Setup and Support Options for CD/DVD/USB:



FREE Self Service Project Setup


Our site is designed so you may set up your project yourself at no cost. Edit your project and read the documented sections.

Try our site search. For quick questions, contact us.

Data Files Setup Support $1.00


You understand how to create a project and upload the artwork files yourself.

You only need help getting your data file/disc to us for project setup.


Single quantity on demand USB Fulfillment.

Complete Project Setup Support $25.00


TrepStar will take control. We'll communicate by phone or email.

We'll get your files from wherever you have them. We'll configure your project including uploading your artwork files.


Data Files Setup Support $1.00*



Choice #1: Send us an email help@trepstar.com with a link to your .zip or .iso file. If your .zip or .iso file is "in the cloud", you may use Google Drive, Amazon S3, Dropbox, or other cloud based storage services:

  1. Upload your .zip or .iso file(s) to your cloud based storage (Dropbox, Google drive, Amazon S3 etc).
  2. For USB projects, it's best to have a .zip file that contains everything you want included on the thumb drive (we unzip the file onto the USB drive).
  3. Each separate disc or USB will need to be a .zip file or .iso file. You need to understand how to prepare the data files to use this option (make a .zip or .iso file).
  4. Send an email to help@trepstar.com to let us know which project you want us to set up.

Choice #2: You may print a form and mail us a copy of your CD/DVD or USB Flash drive and we'll set it up for you.

  1. Click here for CD/DVD Products.
  2. Click here for USB Flash Drive Products.

*Your first project will only cost $1.00 per disc or usb (each disc or usb will need it's own .iso or .zip file). This is our new publisher rate. For any additional projects we charge our normal low rate of only $5.00 per disc/usb just to cover our costs. We are confident you will love the TrepStar service which is why we offer this setup option at below cost.

If you have your .zip or .iso file, but it's just too large or you don't have a good way to upload it to a server or our free FTP location, we can help you. Choose one of the following options if you've created your project and understand how to upload artwork files.

Complete Project Setup Support $25.00



If you're on a tight schedule and don't have time to configure the project yourself, we can completely take control of project setup. As long as you have the data and artwork files, we can set the project up for you:

  1. Make sure you have created a FREE account.
  2. Send us this email help@trepstar.com and we'll take care of the rest. We'll bill your account later.
  3. You may also call us at (612) 810-4040. Leave a short message if we miss you.
  4. We'll bill you later after we contact you regarding your project needs.
  5. If you don't have artwork files yet, we offer artwork services at $25.00 per hour.
  6. This price is for a single disc set or USB Flash Drive. If you have a multi disc CD/DVD set, each extra disc is billed at only $5.00.
  7. If you need DVD authoring services, click here to learn more.


Order Automation Support $40.00 per hour



Are you using TrepStar to manufacture and ship products directly to your customers one at a time when your customer orders from your shopping cart, Paypal buttons, or eBay? You probably don't want to fill out the TrepStar order form each time a customer orders your product. Many TrepStar publishers automate the order process.

Option 1: You may configure order automation yourself at no charge.

Option 2: You may want to consider the TrepStar spreadsheet order process.

Option 3: You may use our paid consulting service:

  1. Order automation is non trivial which means each case is different and it requires the help of our programming staff.
  2. We charge a $40.00 per hour consulting fee with a 2 hour minimum charge ($80.00).
  3. Depending on which cart you use, it could take between 2 and 40 hours. Once we find out a little more about your project, we can give you a more accurate estimate.
  4. If it's fairly simple, like helping you set up integration with your Paypal or eBay buttons, it should only take an hour or two.
  5. We realize this can be expensive, so we often recommend you first try hiring out your project at FreeLancer.com which is almost always less costly for the more complicated projects.
  6. If you would like order automation support, send an email to help@trepstar.com to let us know some of the details.