Contact TrepStar


Contact US


  1. First, try to find your answer by using our Site Search.

  2. If you have questions about our service or product setup, please send an email and we'll even call you on the phone if you wish. Send an email to help@trepstar.com. Describe your issue and include a phone number and a good time to call. We'll try to answer your question by email, or call you back at your convenience.

  3. We do offer some premium support options for publishers who don't want to spend the time to configure the project themselves.

  4. We try to reply to email the same business day. We check email several times per day, every day. Many times, we reply within a few hours during the business day 9-5 CST, and a little less frequently on the weekend.

  5. You may give us a call any time at (612) 810-4040.
    1. Free phone support is offered for simple, general questions that only take a few minutes. If your question cannot be answered in a few minutes, we will ask if you wish to pay our $25.00 non refundable fee for up to 30 minutes of support. This charge helps pay our support costs. Our prices are very low so we can't afford to spent a lot of time on support unless we charge for our time.
    2. If we don't answer, please leave a short message and we'll respond to you as soon as possible.

Mailing Address:


TrepStar.com CD/DVD/USB Fulfillment
8852 Aviary Path, Suite 1
Inver Grove, MN 55077